Map
Detailed Information
- Place Types Electronics store
- Address Mallard House, Stanier Way, Derby DE21 6BF, UK
- Coordinate 52.9142439,-1.4312403
- Website https://xuper.com/
- Rating 4
- Compound Code WH79+MG Derby, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Warning to other businesses - I won't bother you with the details of why we left for another IT firm, but Xuper went the extra mile to ruin our systems on exiting. Rather than just cancel our Office 365 subscription - which we understood - they also reset everyone's email password and didn't tell us what they were. They even reset the password of our admin accounts which didn't even have any licenses attached - purely to stop us from resolving the issues they caused. Fortunately their Microsoft reseller instantly sided with us and resolved for us.
What an unnecessary and unjustified headache they caused - so unprofessional. We'll be keeping the Office 365 access logs and make them publicly available should anyone want them to support their case.
We have been supported by Xuper since June 2014 having experienced poor response times from our previous local IT support provider.
The improvements they have made over the last 9 months have been excellent. Our staff have found it significantly beneficial knowing that the majority of the time your call is answered by an engineer and in most cases is sorted there and then.
What we have also found works really well is that if the problem can't be fixed over the phone an engineer will come to site more or less straight away and this is all included within the support contract so we don't have to worry about additional charges.
I would recommend Xuper to any business who looks to outsource their IT support.
Professional service
Mercia Image (Print and Design) based in Little Eaton
We moved over from our current IT support supplier in October 14. Although moving providers can be a little stressful, Xuper moved over our IT with professionalism and ease and we receive excellent support and back up. Added to this the Xuper team are great to deal with, such a bonus!
Amanda Strong - MD
Broadbents have been working with Xuper since 2008 when they came in and helped revolutionise our servers to enable us to connect all of our offices and back up all of our work. they handle the maintenance our all our hardware and we also order equipment from them as I have always found their quotes to be reasonable and with the knowledge that the equipment will be added onto our network with the minimum of fuss. All of the tech and support guys know their stuff and in the majority of cases any issues we have are solved very quickly. Xuper have become a very important business partner in the last 7 years and we hope it continues for many years to come.
Similar place
1 Bullockspits Ln, Abingdon OX13 5HJ, UK
+44 800 756 9977
http://www.rjccevents.com/
Number 3 Building, New House Farm, Hanney Road, Southmoor, Abingdon OX13 5HP, UK
+44 1865 820682
http://www.rjccevents.com/
The Innovation Centre, Kingston Bagpuize OX13 5AP, UK
+44 1865 821821
http://www.businessdecision.co.uk/
3 the old school, Abingdon OX13 5PG, UK
Unknown
http://pjs-installations.co.uk/
Hanney War Memorial Hall, Brookside, East Hanney, Wantage OX12 0JL, UK
+44 1235 768249
https://wantagemalevoicechoir.org.uk/
22 Abingdon Rd, Tubney, Oxford OX13 5QQ, UK
+44 7876 371815
https://benjaminmayactor.com/
Staddle Stones/Faringdon Rd, Abingdon OX13 6QJ, UK
+44 1865 390312
http://www.paddockitsolutions.com/
23 Shannon Cl, Grove, Wantage OX12 7PT, UK
+44 1235 884545
http://www.jtstageproductions.co.uk/
Maytree Cottage, 51 Eaton Rd, Appleton, Abingdon OX13 5JH, UK
+44 1865 862310
http://www.oxrecs.com/
5 Lime Tree Cl, Grove, Wantage OX12 0BJ, UK
+44 7541 728180
https://www.grovegeeks.co.uk/
The Barns, Hanney Rd, Steventon, Savvi OX13 6AW, UK
+44 7770 978154
http://www.savvi.co.uk/
1, The Quadrangle, Wantage OX12 9FA, UK
+44 1235 772201
http://www.microcoin.com/
1 E Lynn, Muddles Green, Lewes BN8 6HP, UK
+44 7968 452129
https://www.gunhillstudios.com/
Woodside, Lewes Rd, Uckfield TN22 5RE, UK
+44 7970 258719
http://woodsidestudios.co.uk/
Little, Annan, Framfield, Uckfield TN22 5RE, UK
+44 7906 332910
http://www.u-vinyl.co.uk/
Hackhurst Ln, Lower Dicker, Hailsham BN27 4BW, UK
+44 1323 442035
http://www.antech-systems.com/
Blackboys, Uckfield TN22 5HG, UK
+44 1825 890711
http://www.constant-percussion.co.uk/
9 Manor Rd, Horam, Heathfield TN21 0EX, UK
+44 800 978 8894
https://www.inaclickit.co.uk/
Unit 14A, The Granary Rural Business Centre, North St, Hellingly, Hailsham BN27 4DU, UK
+44 1323 843900
https://www.sussexpianos.co.uk/