Map
Detailed Information
- Place Types Veterinary care
- Address 2, 3 Thornbrook Rd, Chapel-en-le-Frith, High Peak SK23 0LX, UK
- Coordinate 53.3238982,-1.9120073
- Website https://www.victoriavets.co.uk/
- Rating 4.6
- Compound Code 83FQ+H5 High Peak, UK
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 – 11:00 AM
- Sunday Closed
Photos
Reviews
Amazing Chapel en Le Frith surgery . Receptionists , nurses and vets have always been there for both our dogs and ourselves. We have personally always had confidence in them , they've never overcharged us and the welfare of our greyhounds always came first along with kindness and care .
Such a nice group of people! Always so comforting especially with my highly strung pup. Absolute professionals with great compassion for pets and owners.
Recently registered. Phoned in to the Chapel practice on a Saturday to request our pets usual flea and worming treatment. Refused by Dr Victoria Jane Williams-McDaid who advised that because the pets were not in their care and had not been seen this year, they could not prescribe POM-V. Clearly not true.
Made a complaint; Dr Rebecca Davies (practice manager) essentially repeated the same misinformed advice, "Until we have clinically examined ... we will be unable to prescribe POM-V products" before informing me to go somewhere else. My advice? If your vet fails to advise properly in respect of something as simple as prescribing POM-V medication and tells you to change practice when challenged, do just that.
I cannot speak for any other vet at this practice but "the quality of a front door speaks volumes for the rest of the house" comes to mind.
The RCVS guidance can be found on their website which confirms they could have prescribed the medication remotely.
If the practice is minded to reply and that reply adds and/or departs from the advice already given, I will take further action to remedy the inadequacy in their standards.
We've been using Victoria Vets ever since we inherited mum's old dog, who unfortunately had to be put to sleep as he lost all use of his motor skills. The care and empathy shown, particularly by Ellie, made a heartbreaking situation bearable. I'll never forget her kindness.
Since then we have rehomed 2 older dogs both now 13 and 14 yrs old. As you'd expect with older dogs there's always something to attend to. Every single time we've visited we have been dealt with professionally, expertly (given all the restrictions with Covid it's a miracle in itself) and with compassion for our animals- and us.
I would never take our dogs anywhere else.
Thank you for all that you have done and continue to do - xxx
Vets all seemed nice but basically charged me for two consultations over two consecutive days in which I was given completely different advice. Definitely would have been cheaper and less time consuming to go elsewhere
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