New Look Decorators Derby

From the first contact with Paul to completion he has been nothing but professional and helpful. I asked him to quote us to paint an entire 4 bedroom house, along with skirting boards, doors, ceilings etc (a pretty big job). Paul came round and discussed ideas with us and also gave his own professional opinion. He returned the quotation back to us within a few days, Paul was able to make changes and help us come up with new ideas to keep things within our budget. As myself and my partner were working away at the time, Paul was happy to take on full responsibility for the house, locking up each day and also acting as a site foreman for any other trades people that were working within the house also. I was incredibly grateful for this as I had someone I could trust to feedback things to me each day. Paul’s level of hard work and quality shows throughout the house. He completed within the agreed time frame and kept us up to date with progress throughout the weeks. I am really pleased with Paul’s work and would recommend highly. Aside from this I can’t express how genuine and friendly Paul is. He makes you feel comfortable and nothing is ever to much trouble. His energy and enthusiasm is really refreshing and an absolute delight to work with! Thank you Paul for all of your hard work! Laura & Joe

The overall quality of the work was good and I am happy with the end result. Paul is a nice person however the 3 star rating is based on the overall experience as a customer. In the end I had 3 rooms decorated (lounge and 2 bedrooms) and costs discussed prior to the work commencing for the labour. It was agreed that I would pay for the materials required to complete the job. I did ask for a quote for hallway, landing, stairs and kitchen which should have been included in the price as agreed but I had to change my mind as the prices were changing as time went along. This made me reluctant to have this work carried out especially when I was told that this could take up until approximately July 2020 to complete which I thought was far too long, bearing in mind that this is a new build less than 6 months old and that all walls were in good condition (2 bedrooms had floor to ceiling fitted wardrobes). Ceilings, doors and skirting boards work were not required therefore it was walls only for all 3 rooms. I was under no impression that he would be bringing an additional person with him to assist him, but at the time thought nothing of this as Paul said that they were here purely for training purposes. I was never given anything in writing despite several requests. No acknowledgment was provided as to rates charged whether by room or day/hour. The overall speed of the work was not at a steady pace considering that there were 2 people. In the end, I was surprised to be charged for the additional person as this was never discussed at the beginning or during the work commencing. It would have been better if this would have been cleared beforehand. Moving forward, it would have been a much better experience if the customer had been informed prior to the work being implemented.

Lots of hard work went into producing a fantastic result for our hall stairs and landing. Have already rebooked to decorate 2 more rooms, as we were so impressed.

Paul provided a thorough quote to totally re-decorate a complete flat, which had not been done since it was built 15 years ago. Paul was highly knowledgeable about techniques and products needed to achieve a high quality finish. For example, there were significant areas of cracking and damp and then consideration for walls, ceilings, woodwork, bathroom, radiators, pipes - and a layout with high sloping ceilings. I was happy with the quote and Paul commenced the job on time as a promised. I was delighted that I felt I could trust Paul with the keys and leave him to it, popping in every now and then to see how he (and sometimes his son) were getting on. I was delighted immediately upon seeing the quality of the wall preparation - sanded throughout. I am very happy with the finished result and was a pleasure working with Paul, who is a thoroughly nice chap!

Paul came to quote to strip several rooms of wallpaper and paint ceilings. Upon meeting him, I thought he was very professional and knowledgable of decorating techniques and his price was very reasonable. I gave Paul a house key and left him to it, sometimes he brought his son with him, and both of them got on with the job. He was very trustworthy with access to the house. Paul was extremely tidy! And took a lot of time tidying up after himself and kindly took away the wallpaper scraps afterwards. His painting reflects his tidying skills, he is very careful and painted well. No paint splats on any floors etc either, which I was relieved about. He took time to protect furniture and move it around accordingly. Would I use him again if I need a decorator..yes!