Map
Detailed Information
- Place Types Cafe
- Address Queen's Arcade, St Davids Centre, Cardiff CF10 2BY, UK
- Coordinate 51.4811914,-3.176807
- Website http://www.bubbletea.wales/
- Rating 4.2
- Compound Code FRJF+F7 Cardiff, UK
Openning hours
- Monday 11:00 AM – 6:00 PM
- Tuesday 11:00 AM – 6:00 PM
- Wednesday 11:00 AM – 6:00 PM
- Thursday 11:00 AM – 6:00 PM
- Friday 11:00 AM – 6:00 PM
- Saturday 11:00 AM – 6:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
I have been coming here for years but recently the quality of drinks and customer service has gone down hill. For example, the last two times I have been they have got my order wrong twice and thats never happened. Today there was a girl with red hair behind the till and I specifically asked for my drinks warm. She served them to me cold and then said, "Does it make a difference because otherwise I'd have to make the drinks again?" Yes it does make a difference because I paid £8 for the drinks!! The tapioca isn't as fresh as it used to be either. It wasn't even busy, Wednesday morning at 11:30ish) and I was the only customer waiting.
The time before that there were two girls and I literally timed it and had to wait 15 minutes for two drinks. I'm not even joking.
Sadly, the time has come for Bubble Base and I to depart after many years, until the customer service improves drastically. Honestly I felt like an inconvenience. Don't fancy paying £8 to be spoken to like that and for mediocre customer service any longer.
The staff are all very friendly and all my bubble teas have been so amazing! Thanks!
Amazing! Many flavours, popping bubbles, tapioca and jelly bubbles to choose from! Outstanding workers and great snack stop.
Very nice. Everything there is the best thing ever (says my daughter!)
Great staff huge array of drinks on offer. Best bubble tea in cardiff
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