Map
Detailed Information
- Place Types Car rental
- Address Intl Airport Car Hire Office, Exeter EX5 2BD, UK
- Coordinate 50.7312996,-3.4166243
- Website https://www.europcar.co.uk/en-gb/stations/united-kingdom/exeter
- Rating 4.2
- Compound Code PHJM+G9 Exeter, UK
Photos
Reviews
Friendly staff and good service
I must say, particularly good service at this branch (on Saturday 25th May at around 2pm). Had to add on two drivers and was in a rush yet did it accurately and quickly. One thing I really value when hiring a car is transparency and honesty about costings and risk - that was evident here. Upgrade to a lovely E-Class Mercedes for just £30 as well. Very pleased.
Very bad signing to park car when dropping off
Absolutely disgusted with their service. We got a car to pick up from Exeter City, but the location they sent us for pick up was wrong. After several calls and chats with HQ operators, they were still unable to tell us where to go and their local operators were not picking up. In the meantime, their office closed. We were told to go pick a car up from the airport, which was half hour away by taxi. They would only offer us a more expensive car and insisted that we covered the difference in price. After we had already paid for a taxi to get there and 1.5h delay. Disgusting company with little focus on customer experience and unprofessional, unfriendly staff.
Thanks Matt! We recently arrived late on a Thursday night, thinking European would be closed - but Matt had kept the office open for us. It was wet and miserable, and we were a couple of hours’ drive from our destination - fantastic service. We’re very grateful.
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