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Edward Estate Agents

11-13 Ringwood Rd, Verwood BH31 7AA, UK

+44 1202 829777

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Detailed Information

Place Types Real estate agency
Address 11-13 Ringwood Rd, Verwood BH31 7AA, UK
Coordinate 50.8817518,-1.8780824
Website https://www.edwardestates.co.uk/
Rating 3.7
Compound Code V4JC+PQ Verwood, UK

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

Reviews

Lyndsey Farnham (08/18/2020)

Unfortunately I did not have a good experience with Edwards at all, in fact it was a really distressing one. I ended up having to raise a formal complaint with them to which i received a very abrupt, rude and dismissive response from Grant (MD). I escalated my complaint to The Property Ombudsman in the end who upheld every element of it which was reassuring to know I was in the right and Edwards had let me down multiple times. Be very careful as they will mislead you about your buyer's position and they will give you false information/updates throughout which really handcuff you in terms of sales progress. They also don't keep accurate notes on their systems so it makes it exceptionally difficult for the Ombudsman to review as half of the information is missing when they're asked for it, luckily I had it all on paper myself so i was able to provide it. Very aggressive and unprofessional business. Do speak to The Property Ombudsman as they will get Edwards to pay you compensation so its worth pursuing.

Christopher Watson (08/14/2020)

Very aggressive, unclear untruthful and unprofessional. Firstly Anji failed to turn up to a viewing. Then tried to make out that I hadn't been in contact with her regarding an offer after speaking the previous day. I was then told that once I provided the following documents the property would be off the market and secured by myself. I provided the documents the next day as I was told I had 24 hours to do it?!. Once I provided this it wasn't taken off the market, they failed to make contact with our conveyenser or get back to me. I called to find out what the hold up was from their end a few days later, I was greeted with hostility. Anji said "I don't need to deal with this" said we hadn't provided something that hadn't even been requested. They tried to make out we were holding up the sale. Told us at 1800 that we needed to provide the documentation by the next day. Once we provided it we were then told that they had just put forward another offer to the vendor. A very poor experience, would not recommend and will not be using again.

UK CLEAN SOLUTIONS (08/18/2020)

Great service. Highly recommend.

phillip mitchell (07/20/2020)

Very good service professionals in every way

Kerrie Smith (11/12/2019)

I highly recommend Edward Estates Agents 100%!!! They worked continually on our and others behalf to help our chain finally complete. This wouod not have happened without them. Thank Edwards!!

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