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Kings & Queens Ltd

1 Guildhall Square, Carmarthen SA31 1PN, UK
+44 1267 231678
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Kings & Queens Ltd
Reviews
Helen Harding McLaren (08/13/2020)
Delighted with a lovely, distinctive product at a fair price with excellent service from start to finish. Very professional company - good communication and fragile item extremely well packaged and sent with a good courier and tracked delivery. My PayPal payment was not processes until my delivery arrived in pristine condition - very pleased and impressed with this company - I will use them again... Thank you!
Caroline Davies (06/05/2020)
Dan and Dean at Kings and Queens have provided me with excellent service and kept me updated through each stage of my order. Really recommend this Brilliant website and these two marvellous men. Thank you both i am very happy with my new decanter and vase.
Damian Harris (07/28/2020)
Ordered some items at the beginning of July 2020 one of which was out of stock. I received an email and phone call the next working day to apologise for this and was advised as to the date that they would be available again. They arrived as advertised with good communication from the dispatch team. Top customer service and cheapest prices on the internet. Wouldn’t hesitate to buy from them again.
Chirpy Chick (12/13/2019)
Found a lovely and distinctive gift online here - very competitively priced. Delivery was speedy and well packed. I used a handy link in their confirmation email to track my order. A minor issue with one of my items was resolved seamlessly. Staff could not have been nicer and totally went the extra mile to be helpful. I will shop here again and totally recommend this company.
Mac Row (08/03/2020)
I wasn't going to bother leaving this company a review despite their appalling service, but after they mistook a poor Trustpilot review for something I’d written and attempted to “talk to me about the problem” (which sounded suspiciously like asking me to retract the review), I’ve decied to share my experience. Their products are competitively priced and the company is based in Camarthen, so being Welsh myself, they seemed like a great option. However, what they don't tell you is that they sell items online which they don't have in stock. I ordered some glasses for my aunt and some others for myself at two separate addresses, with a delivery time of 7-10 days according to the email they sent me. After multiple phone calls from me and 1.5 months later, the glasses were still not in stock and the only delivery we had received was a bowl sent to my aunt in error, with another lady’s full name, addresss and all contact details included in the package. I cancelled the orders out of sheer frustration and annoyance at being fobbed off with excuses about shipment times and being incredibly busy. It didn’t instill confience that everytime I phoned, you could hear someone else complaining about poor service on another line!
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