Dunes Dental Care

I had a ghastly infected tooth extracted today hence I was extremely nervous. The Dental surgeon Jay extracted the tooth with no problem whatsoever. I experienced no pain and no issues. I would strongly recommend this practice to patients whether new or old. Many thanks Jay you are an angel mate. Kind regards Linda

I would like to say how impressed I was with the treatment my 13 year old daughter received at the practice. She was kept informed/involved throughout the treatment with every step explained. The Dentists manner was refreshing and spoke to my daughter like an adult, polite and respectful. Thank you.

While phoning 111 to receive emergency dentist treatment today I was rudely spoken to by a Male dentist upon arrival. I dont drive and the driver of the car was smoking a cigarette in the car park opposite the clinc, I am trying to give up smoking so was using my nicorette inhaler prescribed by My doctors may I add. To be greeted by a rude dentist who shouted at me that he had just watched me smoke a cigarette and do I think that was appropriate, that he would advise me ONLY and that he WOULD NOT treat me as he just watched me smoking. The lady that was taking my details asked if I pay for treatment I said yes, to which his attitude totally changed and he stopped shouting and just stood there. I have never been spoken to like this before by anyone. I am definitely not happy with the service I've received today. Not only with the attitude and lack of compassion and care off the gentleman in question. He gave me no advice on what I could do to help with the pain or swelling I have. He basically waved a prescription at me and told me not to drink alcohol for the next 7 days. He gave me no reason as to why I needed the prescription or why I am in pain and have swelling. I had to contact my local pharmacist for advise. I will also be telling friends and family who live in the area about my experience. I was going to give a 5☆ review after my last visit to the practice but after today's appointment I think a 1☆ is generous. I would also like to add I will be putting in a formal complaint about the dentist. As I found him to be incredibly intimidating and he made a bad situation worse for me as I have a fear of dentists. Leaving the practice yesterday not only was in a lot of pain but I found the dentists actions towards me extremely distressing.

The dentist jay is amazing , puts you at ease .. also my daughter thinks he’s great explains everything

I went here as an emergency referral as I was suffering with pain from my wisdom tooth. The staff are fab, dentist is awesome and the place is spotless. Well done Dunes!