Map
Detailed Information
- Place Types Dentist
- Address Stokes Ct, Newport, Ponthir, Newport NP18 1RY, UK
- Coordinate 51.6296538,-2.9692503
- Website http://restoredentalgroup.com/
- Rating 3.3
- Compound Code J2HJ+V7 Newport, UK
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I have been a patient since the olden days (about 20 years) and it has been consistently going downhill since the Restore Group took over. Highlights include very aggressive cross-selling, stroppiness when I decline unnecessary x-rays, poor treatment that cost me two teeth and my appointments repeatedly being cancelled and then me getting texts informing I am not having regular appointments! How can I when you keep cancelling them?? My mother has also just received disturbingly poor service and a really dismissive response to her complaint so we, my sister, her husband and 4 kids are all going elsewhere.
I have attended the practice on several occasions and what a wonderful team they have! I'm always made to feel very welcome and comfortable talking and asking questions with my dentist Anil about any treatment he suggests. Definitely will be recommending the practice to friends and family!!
Absolutely horrid staff working here.
I few weeks ago they had s young lady working there. Who I just found out was dismissed.
Maybe for being too nice.
To hear the other staff talk about each other is bad enough. But to hear what they say about customers. So rude. So nasty.
Visited for emergency dental treatment and weren't really helpful and couldn't wait for me to go! They left my tooth open to help get rid of any infection but didn't advise me on what to do to keep it clean or what I needed to do after I had finished my antibiotics. I didn't feel welcome at all.
Receptionist incredibly rude and totally unprofessional. Probably the worst I have ever encountered. Thankfully my dentist apologised on their behalf.
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