Map
Detailed Information
- Place Types Jewelry store
- Address 9 Western Parade, Reigate RH2 8AU, UK
- Coordinate 51.2234996,-0.2000855
- Website http://www.jewellers-surrey.co.uk/
- Rating 4.6
- Compound Code 6QFX+9X Reigate, UK
Openning hours
- Monday 9:30 AM – 5:30 PM
- Tuesday 9:30 AM – 5:30 PM
- Wednesday 9:30 AM – 5:30 PM
- Thursday 9:30 AM – 5:30 PM
- Friday 9:30 AM – 5:30 PM
- Saturday 9:30 AM – 5:30 PM
- Sunday Closed
Photos
Reviews
If you can get past the pretentious ladies at the front counter the quality of jewellery repair is quite good. However, don’t ask to see the price list because there isn’t one. They pluck a figure from the air, then multiply it by however much better they believe they are than you. Don’t ask for any details of the repair either; you will be talked down to and probably laughed at. Also, don’t believe that all repairs are done on site, because they are not. For my item, without asking or informing me, they posted it off to a different company miles away for repair. I took my jewellery to a shop where repair takes place on site specifically so that it would not end up in the post, but it did. Asking Mrs Bucket at the counter how this could have happened brought near hysterical laughter from her, the manager said its none of my business where the repair takes place.
In conclusion, if price, customer service, communication skills and a realistic completion date are of no concern to you, then go here. If you want to be treated like an equal, valued customer, probably best you find somewhere else.
Extremely pleasant and very helpful staff and management. Dealt with my watch problem quickly and efficiently and very reasonably priced. I would highly recommend for good, old-fashioned polite service.
As a family we recently had rings made from gold jewellery that had been owned by special family members, we had rings made and altered, the gentleman (sorry I didn’t catch his name) made us 5 lovely rings, they are perfect we couldn’t have asked for better, I just hope we showed him how pleased we are, we use this jewellers when ever we need items fixed, and always first call to buy items, can’t say enough good things about the shop and staff thank you
Great location and great service received and advice given. Personalised service. And a great price for what is being done. More than happy with the result and will return when I need more stuff done.
Excellent and very reasonable fix to my watch :) Happy days!
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