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F Hinds the Jewellers

812 Oxford St, Swansea SA1 3AF, UK
+44 1792 643374
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F Hinds the Jewellers
F Hinds the Jewellers
F Hinds the Jewellers
F Hinds the Jewellers
F Hinds the Jewellers
F Hinds the Jewellers
F Hinds the Jewellers
F Hinds the Jewellers
Reviews
Sandra Zakowska (12/15/2020)
Horrible customer service! And trashy products. Bought a bracelet from there a few weeks back as a present for my mum. She wore it once and it fell off, she decided she didn’t want it anymore as the clip kept opening so we decided to take it back and get a refund. They told us they can’t take it back as it is out of shape and they’ll send it off to get it reviewed which we didn’t want in the first place. The product came back and they said everything was fine with it and we can have it back which we really didn’t want it but they insisted. She wore it again nothing changed kept falling off at this point we just wanted to give it back but couldn’t due to lockdown so we went back there again and they said it was all fine pretty much and they can’t accept it back. We went back once again and said we want our money back and they pretty much said they aren’t having it back and we can’t have our money back. We really were not happy we were and not looked after at all. We never got to return the bracelet we got an email to the higher people and wrote in detail what happened and they brushed it off and didn’t care. Never buying any product from them again and wouldn’t advise anyone else to. They have trashy products!!!!
Peter Sagay (11/22/2020)
Great customer service. Thank you to the lady yesterday and the gentleman today. Fixed my strap up perfectly and at a great price. Great work on the watch too everything is spotless. Wish I got your names 😄
Mariana Condurache (11/27/2020)
Great customer service. Thank you so much for your help.
Alisha Morgan (12/11/2020)
Amazing service from start to finish
Abby Bernard (03/09/2020)
Wonderful customer service from Sarah she has good knowledge of the jewellery and nothing was too much trouble
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