Leicester City Council Taxi Testing & Public MOT Station

Have no idea how to provide a public service. Behaving like a dictator. Not treating like a customer. They should respect as like any other private business. They think they can do anything, because no one can challenge them. The reason is that, they are employed by the city council. In my opinion there should be a very clearly explained on the notice board,if a customer is not happy with their services. HOW AND WHERE TO COMPLAIN ABOUT THE SERVICE ?

First of all pricey from other HC MOT centre. If you book your mot by calling u have to pay over the phone but you won't get any confirmation about your MOT. Be careful don't be late or after you go there don't go anywhere coz they won't call you or let you ready for collect. Also waiting area was closed. They not bother about others.

Very strict with mots but has to be done. Only downside is women on phones is rude.

Have known about Council run MOT stations forever, but never got round to using one. This time, though, after last year's minor debacle with my usual station... (he had the car all day, parked on a yellow line outside, then, when I returned near the end of the working day, asked if I'd like to take it elsewhere...) He's honest enough, but prefers cars that need repairs, and I usually prepare mine reasonably well rather than risk failure. I decided, after last year's experience, it was time to try my nearest Council run place, despite the distance. I live in North Northamptonshire, so the Leicester one's about 25 miles for me. (closer than Towcester, though) I booked for 07.30, and arrived very early to beat city traffic, and bumbled off into the city for a coffee. The guys arrived to open up at 07.15, and I popped in at 07.25 to wait. Got a cheery reception, and watched the car being tested in a nice, light, clean, organized shop. No time wasting, no rushing about, and the tester was thorough, methodical and fair. I usually, if I'm present while my car's being tested, have to watch my car up on the ramp having nothing done to it, while the tester's on the phone to customers, or advising his mechanics, or chatting to mates. Here, the guy got on with the task in a businesslike manner, no rushing, but no wasted time either. I had a couple of (fair) advisories including a tarnished rear reflector I'd not noticed, but the car passed. (I'd done a bit of preparatory work, though) In the past, I've had a local garage claim to have topped up a newly serviced Fiesta with oil (2 litres??? is that likely? at £4.50 back when a gallon cost less...) That I needed replacement brake pipes (passed elsewhere, then again, and again, at another station for three more years...) And one which suggested my newly fitted (week old) rear shock absorbers were leaking. That led to an interesting conversation, since I submitted the car on a wet day, and the leaking fluid, much to my tester's embarrassment, turned out to have the viscosity, lubricity and smell of... Water! I had a chat to a couple of local taxi drivers, in for their tests, and they were full of praise for the place. They do a serious test, here, though, don't expect an easy pass, but, since they don't do repairs, have no commercial axe to grind. All in all, a good experience. Highly recommended.

Good place for a public MOT. Only do testing, so unbiased test. Can be a bit awkward to find. Test takes about 40 mins ish. Small waiting area with a coffee machine and toilets. Accept cash and card.