Map
Detailed Information
- Place Types Shoe store
- Address Unit 2U14A, Highcross Shopping Centre, Leicester LE1 4FR, UK
- Coordinate 52.6361695,-1.1360909
- Website http://www.footasylum.com/
- Rating 4
- Compound Code JVP7+FH Leicester, UK
Photos
Reviews
Went to footasylum. Saw a jacket. Wanted to try it in before buying to see if it fits. The staff said “due to Covid You can’t try ANY items on BEFORE purchase”. How on earth can I see if the garment fits? How can I see how it looks like on me? How does going instore differ from online if this is the case? I told the staff that she is losing a sale. She didn’t care and went back to gossiping with her boyfriend who was stood pretending to be a customer. Staff who want to be paid to chill out with their friends in store should be docked pay.
So I walked out and went to Superdry. Superdry allow external clothes (like coats and jackets) to Be tried on-even during Covid. Why do the rules differ so vastly between 2 shops that are a few meters away from each other?
Anyway, I ended up spending £249 on a Superdry jacket- all because the staff were far more attentive and allowed buyers to try on jackets. They got the sale..foot asylum lost out in a sale.
Next time, invest in better staff who actually work, and know the rules, and want to actually serve paying customers, instead of your staff who just want to chat and gossip and flirt with the local wannabe bad boys. Stupid staff, stupid lack of knowledge, stupid overall experience and end result.
Good result for Superdry.good result for me.
The staff were helpful & knowledgable . Special shoutout to the team member on the till, we had a lot of Highcross vouchers to use before the expiry date, she wasn’t phased at all and was really patient and polite!!!
Half the items I looked at were ripped or damaged in some way and the shop is dark very dark. Probably to hide the defective stock...
5* service from Jack! Newer member of staff and helped me massively with great attitude 👍🏾🙌🏾
Excellent shop, huge range of trainers, the place to go.
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