Star Hand Wash

Good, thorough clean. Would recommend

Been using Star Hand Wash on Rivulet Rd in Wrexham for several years. Its always been a bit hit and miss on the wash quality depending who is running the business on the day you visit and what group of lads are cleaning on the day. If you get a good crew and boss the job is well done, however if you get the group that can't be bothered you defiantly want to look elsewhere, the auto car washes will do a much better job! I was planing on taking 3 cars there today, took the first and they did a reasonable (not good) job, however realised when I got home they had not cleaned the door jams (as advertised for Standard wash) did myself at home. Took the second car and while I was out of the car watched as they did not clean the door or hatch back jams again, so I said 'you have not done the doors?' the reply 'Covid' I said 'but you are not going in the car, what if I had paid for the internal windows to be cleaned or the car vacuum?' their reply was... wait for it.... 'That's Different'. So I asked to confirm 'you can't clean the door jams, standing outside of the car with no one in the car but you can go in the car to clean the windows if I was paying for that service?' the reply 'Yes that's different, Covid, not my problem!' It was quite amusing listening back to the conversation recorded on the cars dash cam, with the response to any question or situation being 'not my problem', ' Covid', 'not my problem'. I told them I would not bother taking the 3rd car to them, the reply was 'not my problem' guess it will be if people stop going there... It will be your problem then sun shine you will be out of work! ;-) Although I have not experienced it myself I do know of other friends that have taken a car there for a clean inside and out and been charged more because the car was dirty. So if you are going for a 'valet' make sure you clean the car first! It's also confusing why they charge more for 4x4 / SUV vs Cars? The roof is higher (when they do decide to clean and dry it) but the surface area to clean between an estate car and an average 4x4 is the same, its always been a mystery and I have never really asked why, guess the response would be 'not my problem' lol

They stole my driving glasses and replaced them with a cheap non prescription set. When I complained they didn't care, avoid this place and go somewhere trustworthy I only put one star because you don't have a box for no star

Always do a good job. Pleasant staff and the price is ok.

Used them 3 times now and not disappointed they do a really good job. Staff are polite and pleasant, definitely the best car wash in Wrexham.