Map
Detailed Information
- Place Types Dentist
- Address 44 Cross St, Abergavenny NP7 5ER, UK
- Coordinate 51.8208658,-3.0166703
- Website http://thegatewaydentalpractice.co.uk/
- Rating 3.3
- Compound Code RXCM+88 Abergavenny, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Horrible place from start to finish. Receptionist rude and on helpful. Dentists charge often which is annoying. If ur nervous about going to the dentist then I wouldn’t go here. I have a needle phobia and was told I was stupid by the dentist! Also fillings last about 2 weeks before dropping out and they charge you again to replace. He removed 3 crowns to clean underneath them and now they keep coming off which they didn’t for the 10yrs before I went there. Avoid this place at all costs!!!!!
"Get Away"... Unprofessional new management. Rude staff. Filling coming off the very same day. one star but should have been ZERO.
An independent enquiry resulted in my experience here. The female dentist scraped my cap leaving an ugly metal line in my tooth. I complained. She denied it. The receptionist is rude. The dentists were always clumsily knocking my teeth with instruments and administering of injections were so painful they brought tears to my eyes. I am of course now with another dentist 'Lodge'. The difference in treatment is amazing.
Dispite a poor start with this dentist who complained that I was 1 min late. Since then I have had first class treatment for the past 5 years. Always polite and helpful.
Unfortunately , I have had poor experience at my last two visits at Gateway Dental practice . The first one , the dentist did not introduce themselves which is basic courtesy when dealing with another human being . I had to ask who they were as it is impossible to tell if you are seeing a dentist , an assistant or any other health care professional .
The second visit the hygienist introduced herself and proceeded with what I was scheduled for the day -Dental filling and scaling after mumbling something which I didn’t catch. As my eyes were closed , didn’t realise she had proceeded with LOCAL ANESTHIC WITHOUT MY CONSENT.
If I was informed , I would have chosen not to have it . I now have a numb quarter face for 4 hours for a 1 minute drilling and filling which I have tolerated easily in the past without anesthetic.I have given feedback to the professional after my procedure.
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