DentalNova

A welcoming and friendly dental practice. After my examination they took time to show me the X-rays and to discuss all my possible treatment options. I would definitely recommend this practice.

Great expert service and advice during visit! Will see you in the new year Many thanks Nick

Very good service. Clean, quick, safe. Everything you want in these Covid times.

Excellent service always ! Very friendly staff too.

When experiencing a bad toothache with symptoms displaying as a continuous and intensive throbbing that I was unable to manage with over the counter pain relief. I contacted DentalNova and was relieved to be offered a same day appointment. Front staff very helpful, welcoming and friendly. The practice is clean and tidy. An examination of my mouth took place and xrays taken which identified other various issues that I felt were pushed to be addressed when I really would have rathered my immediate pain issue to be fixed/alleviated where possible before considering the other treatments as visiting the dentist is a nervous experience for me. I explained I was nervous of which I was told was evident and that this will make providing treatment difficult for the staff which heightened my nervousness and made me more tense. The pain I visited for that day was diagnosed as being caused by teeth grinding. I was then offered an appointment for 2 weeks in the future for a replacement filling in the tooth causing me the pain. I then paid my £80 fee for the consultation that day. I very shortly after requested via email that this appointment to be moved forward where possible as I left still in the pain that I was not able to manage and the prospect of 2 weeks in said pain was unbearable. I received prompt and polite replies to all my emails and I was contacted as promised if there was a cancellation and a sooner available slot. The pain by that point had already got so unmanageable and had continued to progress rapidly leaving me unable to eat, brush my teeth in affected area or open/close my mouth. In the following 24 hours after my consultation I ended up in A&E with a swollen face and being unable to swallow without great difficulty. I have subsequently received emergency treatment from an alternative dentist that identified my pain as an abcess in said tooth that is now being treated. I advised DentalNova via email that I will not be returning in future for any treatments and received a polite reply of acknowledgement.