Map
Detailed Information
- Place Types Pharmacy
- Address 82-84 High St, Prestatyn LL19 9BE, UK
- Coordinate 53.3346658,-3.404563
- Website http://www.rowlandspharmacy.co.uk/
- Rating 2.9
- Compound Code 8HMW+V5 Prestatyn, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Reviews
Very difficult to get through by phone. Tend to keep the phone off the hook. Prescriptions take more than a week to get.
I have constantly been fobbed off by same woman who answers the phone here, she says my GP has not done my prescription, she says I can't have it for a week, she says I can't have it delivered come and fetch it..... My GP did 3mths to cover the covid crisis.... She say I can't have it, again blaims GP it's Friday night,. We can't get anything done during normal times so no chance during lockdown.... Saturday they don't deliver.. Sunday they don't open. Money they leave the phone OFF THE HOOK... I am asthmatic and PETRIFIED of having a bad asthma attack and ending up in Glan clwyd on ward 11 unable to get a drink or water on my oxygen line.... No help to get to the loo and meds coming round IF we are lucky.... All this because woman answering phone at the chemist can't be bothered to look for my prescription... Then she leaves the phone off the hook because she does not want to be bothered..... The fear fo an asthmatic being called COVID is the.... The most frightening thing I have ever had.... It mea s as far as ward 11 is concerned that you get sedated...They WAIT, you Dehydrate.... And DIE with a mouth full of toothpaste.... No Visitors or family ALLOWED to help you OUT.....
Extremely unhelpful and rude male pharmacist!! Showed no empathy whatsoever for my husband. Rowlands need to send him on customer service courses, or replace him with a credible health care professional.
Boot's pharmacy sorted him out quickly, no fuss, extremly helpful and pleasant.
Thank you Boot's.
VERY HELPFUL FANTASTIC STAFF , PHONED ME IN 30 MINS JOB DONE , What the Lloyds could NOT do in 3 WEEKS .
Rude, ignorant and unhelpful counter staff. They say; 'ask your pharmacist', I really wouldn't bother asking them anything. In fact I recommend you avoid altogether and visit Boots at the nearby Retail Park. The boots staff are friendly, knowledgeable and extremely helpful.
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