Map
Detailed Information
- Place Types Pharmacy
- Address 6-7 Windsor Rd, Griffithstown, Pontypool NP4 5HY, UK
- Coordinate 51.6861837,-3.0255805
- Website https://lloydspharmacy.com/
- Rating 2.1
- Compound Code MXPF+FQ Pontypool, UK
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Reviews
If there was a option of no stars that is what I would choose. This pharmacy has to be the worst in all of the ones I have used. Constant wrong prescriptions, they have no common sense in the staff that work there. For instance whilst customers are.oitside in the rain the delivery driver is back and for getting his order ready why can't this be done first thing or at less busy times instead of making customers wait in the cold or the rain? Everyone who uses this pharmacy moan in the queue outside and is renowned for being the worst in the area
.
Absolutely terrible service, wait times are horrific. Can hear the staff laughing and gossiping when there is a queue full of people. Go somewhere else!
The staff were very rude and had terrible customer service skills. Never going to again
Appalling service and customer interaction rude uncaring. They had signed at gp surgery for controlled medication and regular meds and have lost prescription and they have repeatedly given different version of events but in a nutshell left me without essential meds for 4 days still not resolved was told told by staff it was not their problem
Sadly lately the Pharmacy seems to be over subscribed. Poor service, long waits, mixed prescriptions, lost or missing prescriptions. A real shame as it's local and have been using for some years. Last four months has seen a rapid deterioration in service.
Did report it to head pharmacist, though excuse is too busy? A simple structure in place to deal with prescriptions to make sure that those that are left for the convenience of the pharmacist to fulfil are met. It seems there is a scatter approach to meet the needs of those who want to stand and wait first even when there are too many to deal with.
I handed a script in at 10am (wait time approx 30 mins) said I would come back later to collect. Arrived back at 3pm. Prescription was done but needed bagging up, 15 mins later and still wasn't ready? The Pharmacist was busy with consultations?
The pharmacy either needs another pharmacist to ease the workload allowing consultations and prescriptions to be processed at the same time or a simple system that unless the consultation is urgently required, the backlog of prescriptions needing dealing with comes first before taking any other consultations.
The pharmacy is only small and can't accommodate lots of people waiting around the store.
Now using alternative pharmacy
Similar place
11 Millbrook Square, Grove, Wantage OX12 7JZ, UK
+44 1235 763941
http://paydenspharmacy.co.uk/
5 High St, Horam, Heathfield TN21 0EH, UK
+44 1435 812528
Unknown
Hospital, Framfield Rd, Uckfield TN22 5AW, UK
+44 1825 760173
http://www.kamsons.co.uk/
Ashleigh House, Bradworthy EX22 7SZ, UK
+44 1409 241241
http://www.penbodevets.co.uk/
25 Bell St, Henley-on-Thames RG9 2BA, UK
+44 1491 574142
http://greencrossltdpharm.wix.com/greencross
1 High St, Lane End, High Wycombe HP14 3JF, UK
+44 1494 880774
http://www.newdayspharmacy.com/
Medical Centre, Dog Ln, Bewdley DY12 2EF, UK
+44 1299 402132
https://www.murrays.co.uk/
66 Load St, Bewdley DY12 2AW, UK
+44 1299 403034
http://www.healthpointbewdley.co.uk/
38 Areley Common, Astley Cross, Stourport-on-Severn DY13 0NQ, UK
+44 1299 822801
http://www.areleykingspharmacy.co.uk/
13 York St, Stourport-on-Severn DY13 9EF, UK
+44 1299 822850
http://www.alphega-pharmacy.co.uk/pharmacy/stourport/stourport-
York Pharmacy, 14-15 York St, Stourport-on-Severn DY13 9EF, UK
+44 1299 878845
Unknown
Co-op Superstore, Lombard St, Stourport-on-Severn DY13 8ND, UK
+44 1299 879097
Unknown
37 Liverpool Rd N, Burscough, Ormskirk L40 0SA, UK
+44 1704 893179
http://www.obrienspharmacy.com/
6 Mill Ln, Burscough, Ormskirk L40 5TJ, UK
Unknown
https://obrienspharmacy.com/pharmacies/mill-lane-pharmacy/
6 Mill Ln, Burscough, Ormskirk L40 5TJ, UK
+44 1704 892275
http://www.obrienspharmacy.com/
60 Liverpool Rd N, Burscough, Ormskirk L40 4BY, UK
+44 1704 894391
http://fishlocks-pharmacy.jany.io/
115 County Rd, Ormskirk L39 1NL, UK
+44 1695 580564
http://www.rowlandspharmacy.co.uk/
4 Derby St, Ormskirk L39 2BY, UK
+44 1695 580655
http://www.ormskirkpharmacy.co.uk/