Claron Health International

I had an eye test for a pair of glasses. I was told it would be ready a week after. About 2 months later, I was assured that I could come for my glasses. I arrived two days after receiving the information only to be told that in spite of being pomised that my glasses was ready, it actually wasn't. It's one thing to fail to execute your task by a deadline. But to lie and waste someone's time? That's highly unprofessional and completely unacceptable.

Did a platinum test and up until now I am still calling and constantly emailing them just to get my complete results after making full payment out of pocket? Unacceptable! On one occasion, I was sent a different patients tests results instead of mine, such breach of privacy. Nurses should be trained well to be more welcoming, friendly and helpful. Also, do not assume that every patient is familiar moving about the clinic - please give clear directions. I will not recommend Claron and I will not be there again. Giving 2 stars because the medical doctor and optician were the only professional ones who were helpful. Prince was helpful too with retrieving some of my results as well.

Poor service, I have been calling their helpline for hours and no response.

Serene environment with modernized health technologies. The also have writing on their walls which takes away your fear and gives you hope of recovery.

The most reliable clinic in ghana. Good Customer service .. international standards.. I will take my family there any time