Xavier's Flower Shop

I ordered flowers for a funeral from this florist over the phone. The order was placed on Wednesday for services the following Monday. The service was from 8-10 and I was informed around 8 that Monday morning that my flowers hadn’t arrived. I called the florist ....it went to an answering service...they had no clue and couldn’t reach the delivery driver so I left my name and number. At 9:06 the delivery driver called me to tell me there wasn’t a delivery time on them and he could get them there by 9:20...and asked me if I still wanted them delivered. I told him yes of course. The services ended at 10 and still no flowers. I called the florist directly and left a message for Eddie to call me back. I was told he would call back within an hour.....4 hours later I called again and got the answering service and informed them I wanted a return phone call immediately. I got a call from a rather rude man a few minutes later that wanted to argue as to whether or not they were delivered. He asked if I wanted them to send them to someone’s home and I replied I just want my $ back. I would not recommend this florist to anyone. Another arrangement came from there for the services and it looked nothing like what had been ordered and half the flowers were dead.

If I could have given a zero I would have. Sent my daughter what should’ve been a very crafty viney floral arrangement in a vine basket For her birthday and what she received was some not so expensive flowers in what can only be described as an Easter basket with a butterfly glued on top. I called the florist shop directly and express to them how unhappy I was with the arrangement that they sent. They offered to go back to her house pick up the floral arrangement put another one together and replace it. She’s not at home now she’s at work. Why not just give me another floral arrangement at another time or give me a discount for the one that they sent. They threw it back at me saying I shouldn’t of gone through a flower wire service like one 800 flowers. If they think I’m gonna call them directly I am not. Wish I knew how to post pictures on this review. If you’d like to look it up it’s called touch of butterflies through flowershopping.com. Very unhappy with this florist.

Always have a great experience with Xavier's. The staff is wonderful and the prices are reasonable. We get our Christmas tree from them every year as well as arrangements for other occasions. They are always helpful

My whole family has been ordering flowers from this shop for decades now, but their service has completely declined. I placed 2 sympathy bouquets over the phone for pick up the same day, and confirmed with them that it was okay to do so. When I arrived they didn't have my order even started bc they where "confused" with order dates. Even though my emails clearly stated the date and time twice, AND I confirmed with the owner over the phone. So instead of calling me to clarify their confusion they decided to not do my order at all. So then I asked that they deliver it the following day since it was already so late in the day. I explained to them that it needed to be delivered to my family members home in the later afternoon, bc the funeral was in the morning and no one would be home. But of course they did not listen and delivered before 12 and proceeded to call my family member who just lost her loved one during the time of funeral to let her know she has flowers outside. Safe to say no one in my family will be ordering from this shop again. All they want is your money and don't care about their customers at all.

I don’t do reviews as you can see on my profile. But this experience was so bad that I had to. I called for an $85 arrangement with a vase and received already wilting 🥀 flowers. Also the arrangement came with mostly leaves and by my count 5 roses. I honestly can’t believe that they’re still in business like this. I could’ve went to shaws and paid half the price for an at least decent arrangement. Highly disappointed and will not be shopping here again. Wish I could attach a photo here to show the absolute train wreck these flowers are.