Electroland Ghana Limited - Kumasi Kaase

Very affordable goods. Both wholesale and retail. Excellent customer service. All safety protocols are well observed.

Quality Samsung Products

I was led to the place by Game SHOP Kumasi I had an issue with a gas STOVE I had procured from them some 2yrs back. My encounter was really sour. After being called to pick my item, I arranged to pick it up and I was told to pass through Game SHOP before going to Electroland service center. Having gotten to Game the officer to go with me was waiting to be given a fare back to Game after taking me to Kaase and that took almost 10mins. Then at Kaase, Electroland service center my real ordeal happened. I asked what caused the malfunctioning of my equipment so I don't repeat it and I was told it is serviced so it doesn't matter. Meanwhile, I was charged 250 cedis. I sent my item in a packaging and I asked where is my packaging I was told it wasn't brought there, Ah! I asked them please, do you have standards for taking faulty items and I was met with altercation. Oh, please test my item for me to know it is functioning and was.another melee,.in fact, their STAFF don't have customer care manners. Their training needs are high, they aren't even ready for standard suggestions. My experience with them was just bad!

It's a nice place where you can get quality and affordable home appliances.

Friendly staff. Lots of quality electronic options to buy from at affordable prices. Great warranty periods on items. Nice place to shop from.