MAMIĆ 1970 - Official Rolex Retailer and Service Centre

There are not a lot of things that make your heart skip a beat, and one of those very few things is picking up your brand new watch from Mamic. The staff, the story, the approach - everything is exemplary, and it's very easy to see why they are considered Croatia's finest watch dealer. Needless to say, they have secured themselves a returning customer.

Every single time I am treated like a King! There is no point to comment the Rolex itself, or the store, because it's a peace of art. What I would like to comment is the way entire team is treating it's customers... One word, PERFECTION! If it would be possible, I would send my sales team for some education.

I started out with very negative review of this watch boutique because the sales staff was very rude to me. However, in response to my review the shop owner contacted me immediately for more details and apologized profusely. Moreover, she even had a nice gift sent to my hotel to make up for my bad experience. Not that I write a lot of negative reviews, but I am sure that this is truly an extraordinary response. The care and attention the owner showed was testament to the pride she takes in her business. Given the other almost uniformly positive reviews of the shop as well as the owner's response to my review, I have to believe that my initial experience is not the usual way they treat their customers. So, I need to reflect that here and thank the owner for her conscientiousness and professionalism.

Amazing customer service, employees being available for advice and help at almost all times. Highly recommend and looking forward to a new purchase!

Wonderful staff and an amazing experience. Whether you’re buying or just looking around, you will be made to feel like a VIP customer.