Intronic Ltd.

Super

Don't shop at the Quadro store in Kovinska! They advertise Nero as the only authorized repairers. Those poor people who come to mount the air conditioner came with a rotten caravan, overpowering without the necessary knowledge. They tie the pipes with ordinary insulating tape, smooth the condensation original pipe (as it is not good) and charge their 4 meters 200 kn. And 30 meters in the store comes to 97 kn, new brackets will not say that you have the right to profit until you ask, but still use the old brackets, you do not get the bill immediately (I'm still waiting for it) and some as a guarantee. So bosses are thieves, unskilled workers, etc. I pray to God that something doesn't go wrong so I can call them. I have never experienced anything like this in my life.

You call, so when someone finally answers, they don't ask anything, they just say - they will call you ...

The air conditioning of their web shop quadro was bought, 3 times they set a new delivery date without notifying me, I already saw that when I entered the order to see what was happening with it. The air conditioning is prepaid by card and has not been delivered yet! In the meantime, 3 emails were sent to them, to which no one deigned to respond, and no one answered the phone of the web shop. update: they called later, the employee was very kind and solved the problem very quickly

Very rude staff. We ordered and paid for the air conditioner with which we did not get one part (part of the pipe that connects to the air conditioner, 4 pcs), which is obtained with each air conditioner. This one is specially packaged and has not been delivered to us. At our invitation, very rudely, the gentleman told us that it is not possible with cheaper air conditioners (which is not true, with this you get a longer pipe), and that we can buy it separately at a price of 50 kn per piece, which is 200 kn. So, my recommendation, don’t buy anything from them!