Peek & Cloppenburg

I wait at the checkout while the staff ignores me because they are preoccupied with gossiping about the customer who came to return the goods. They angrily say that this one must be cleaning the toilets somewhere, and now she's come ... asking for the return of the goods. I previously choose clothes without the presence of staff, but when I mentioned in the conversation that I was going to the cash register to pay, one of them came running up and put a sticker with his code on me to get a bonus for selling. Really low.

Peek at the Arena Center - terribly unprofessional, incompetent and inexperienced saleswomen.

The staff is very rude and rude in the Arena. For them, it is obviously just a buyer who has money and buys branded clothes right at the bottom. Work a little on the kindness of the staff and that every customer is the same it makes no difference because you never know who is standing in front of you. NEVER go to your store again.

Disastrous Attitudes to Customers and Their Consumer Rights - If you happen to run into a bad product instead of promptly exchanging or refunding, which is normal practice in all cultural stores, count on having to wait for the 'expert' results that will 'establish' you destroyed the goods yourself, so continue to be sad if you have the will ...

Great store!