Istarska kreditna banka Umag

Deep memories of my childhood

The bank lags behind in the development of services, employees do not know the product range. Exceptions are some kind employee in recent times. The bank does not keep business secrets. Even though you have been a user for more than a year, it happens that you do not exist in the user database. Coordinator rude due to visit before the end of working hours. The contact center does not want to work, they force you to come to the counter for any inquiry. Email communication at the elementary school level, a colleague forgets about email.

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Changed today at 3 minutes before 17:00 in the bank to switch, the number 278 pulled and waited. When the lady was done in front of me I wanted to change but the lady at the Schslter told me NO that is not possible since it was after 17:00 o'clock! The lady who had pulled the number 279 after me came but drann !!!! I waited extra and blessed that lady - I do not know what she does for banking, but she (probably was a Croatia) was allowed to do that! But I was not allowed to change !!! I wonder ... how friendly they are to the tourists who give them the money .... and not too little in the country !!!! So something (at least at my bank) does not exist in Austria!