Zagrebačka banka d.d.

knows a long-term client of Zabe with a regular housing loan for over 10 years I come to this branch because jr rare who works in the afternoon for information about another loan to her husband and a personal banker a certain Mrs. Vlatka just does not kick us out because it is not our home branch. Somehow I call it that, and with what enthusiasm and face he starts talking to me about the loan, I just gathered my wife and I say we will take housing in erste .. I was in the store for 15 years and if I had behaved like that I would never have sold anything and she is still a merchant who sells money.

A very unkind employee in the account opening department, a lady at counter b 6 yelling and not listening to clients, while a colleague comes to her desk and talks out loud about private matters, you feel like you're guilty of coming to the branch. below the standards of a bank, employees definitely need training in relationships and conversations with clients.Bad.

We come to this branch at least once a month and so far they have always been kind and accessible, but today (apparently in exchange) gentlemen, it was very unpleasant and insolent. Namely, the server was at that point malfunctioning and she was very unprofessional and unkind. On the other hand, we went to a branch office in Jarun, where we were very kind to explain what the problem was and helped us solve the matter.

Business below the level - time lags, because obviously the jobs are not well-divided.

One of the slimmest outlets