Kiehl's City Centar one Zagreb West

Very helpful staff. Great experience with their products, will definitely come back for more :)

Thanks to the saleswoman for the time she dedicated to me and for the helpful tips. The cosmetic products I bought are excellent.

I bought slippers that stung me after an hour of wearing (absolutely undamaged). When I went to return them, the saleswoman assured me that the company "Kopitarna" did not return the money for their shoes. That I can only trade for something else. At the mention of customer protection, at insistence, nothing. My wife tells me that all doctors wear it, that they are orthopedic aids, that it is impossible for her to sting me, that she cannot and will not return my money. He says, if I complain, that the company will not accept my refund. Who's who who ... in the brain. The saleswoman me, or the foreign company our laws?

The price on the boots was 469 kn. He knocks on the cash register and says that they put the wrong price and that 489 kn came. I cited the consumer protection law, they didn’t want to admit their mistake and asked me to pay a higher price. They upset and frustrated me. DON'T BUY HERE THEY ARE SCAMMERS!

I am satisfied with the offer, which is no different from other European cities. I want to praise the expertise and calmness of the employees who, even during big crowds, always do their best to leave satisfied, buying is not a condition. The praise goes to City West.