LJEKARNA GORDANA ŠANTIĆ MR. PHARM.

5.6. I went to buy Strepsils pastilles, Isla Moos antiperspirant pills and Analgin pills (which were issued on a prescription I was not aware of), instead of asking for Nurofen Rapid Forte. All three products were for an adult person who came back from gallstones, suffered from surgery pains and had seizures of dry cough, and the physician's recommendation when he was released from the hospital was to take pain relief tablets that a person already had experiences and are effective for her, as well as coughing agent means any means and any pain tablets. Also, all three products are available for sale and can be purchased without a prescription. My magistrate DID NOT give me any of the requested products with the explanation that "a person should contact his GP and only then will he be given the necessary medication to avoid any contraindications", took the lozenges from the counter, put them back on the shelf and refused given to them, without giving any explanation of what side effects and dangers may be. I came back later with a written message from the general practitioner on which the name of the pouch was mentioned, the name and surname of the person to whom they were intended, the official seal and signature, so that the magistrate ISPRED MENE, with the paper in his hands, called that same doctor and asked can it give you those lozenges. Extremely unprofessional, disparaging relationship with a person using a pharmacy service!