Prima namještaj Zagreb, Westgate

God forbid that you have a complaint, they do not respond to it, and when they finally answer the phone, you get the information that the deadline for resolving complaints is 45 days. Never again.

Great advertisement, you really are "PRIMA" or the first in incompetence and scam. I just wonder if you have someone in control of yours with ... huh ?! I PAID in advance two months ago two LEATHER TABURES, and after 2 weeks, deliver me the same just as they are from some poor canvas. Despite the calls and requests and after all the false promises, even today after 2 months, I am waiting for you to deliver me long ago paid! I wait for the holidays to pass and then I go to a lawyer so someone will fat pay for lies and insolence. I am writing this because the world is reading reviews so you have great promotion.

The furniture ordered at the beginning of the 12th month was delivered relatively quickly, but during the unloading they damaged some of the furniture. It is said that it will deliver a new one at the beginning of the new year. I call them in month 1 to be told that the furniture ordered for me has been sold to someone else and that a new one will arrive in late January. I call again at the end of the month and they say it will be delivered, but they do not know when and that it will return. Two months have passed since the purchase of furniture and of course they do not report anything because they are irresponsible and I have to call and remind them all the time. That's the last time I bought anything from them.

Disaster. Unprofessional and frivolous. The armchair that was paid was almost a month late and they didn't know how to give us any information until we asked for a refund. Very bad service. In the end, it turned out that the armchair was coming from China, and all the time we were being told that it was waiting to be made in a warehouse in Bjelovar.

After 3 complaints, 2 misplaced police officers, the inability of the installer to damage the kitchen so additional reclamation still needs to be done, you do not arrive on the agreed assembly day. It's been 4 months since the kitchen got paid and it's not over yet. The hat down you are the strongest. Just keep going