Map
Detailed Information
- Place Types Hospital
- Address Budapest, Teréz krt. 55-57, 1062 Hungary
- Coordinate 47.5100659,19.0587919
- Website Unknown
- Rating 3.6
- Compound Code G365+2G Budapest, Hungary
Openning hours
- Monday 6:30 AM – 8:00 PM
- Tuesday 6:30 AM – 8:00 PM
- Wednesday 6:30 AM – 8:00 PM
- Thursday 6:30 AM – 8:00 PM
- Friday 6:30 AM – 8:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The call center staff tell you they know English, but a toddler has them beat. They can't understand simple medical terms. Not a first time offence, I wouldn't post a review based on a single experience. I think I went to Medicover in Budapest 4-5 times this past year, there's always a cvasi-speaker answering for English callers. "press 9 for an English speaking operator" is an example of pure optimism.
It also took them 5 working days to send a test result that I know takes 24-48 hours (been doing it for years in at least half a dozen test labs). I'm waiting for my other set of results that also should've been ready in 1-2 days. Went there on Monday, I'm writing this review Friday night, so it will be a week at best until I see them. Absolutely ridiculous standards.
The staff is friendly, though, it's only fair to point that out. It's the only reason why I'm giving them two stars, not one. Too bad management is sub-par.
Was here for Covid testing in August, 2020. Facilities are clean and modern. The staff are helpful and speak English. Testing turnaround times were quite fast, although they don't test over the weekend or holidays. Prices were quite steep--about $100 for a single PCR test.
I booked 2 weeks in advance for Pcr test but I couldn't do it because I was not "in the system". The receptionist only said, you should phone the call center and the call center didn't help me. Then, i had to find other place much better (i didn't oay 2000Huf for translation). Never Medicover!
Very poor experience, esp. at administration. Even at setting up an appointment for COVID-19 test full registration process has been done in 15+ mins over the phone. All those details could be registered at reception within 2 minutes at log in. At sending results another 2 calls were needed as mail address was copied incorrectly and obviously no one realised that it is returned as non-deliverd. After receiving 1 result out of 4 another follow-up call was needed to get the nother 3 reports.
I will never ever return!
Great clinic for all your needs. Recently had PCR test as I'm a regular traveller from UK to Budapest.
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