Euroll Hungária Kft.

We ordered a wall sander giraffe, which failed during the warranty period. There was no info for weeks after the return. After several phone calls, a month later we received the info that "The material is probably ordered and will be repaired." Then after a month and a half we received an email that the error was not guaranteed! Nothing has been assigned yet, anyway complete engine stationary and rotor needs to be replaced. (Rotor erroneously went back to the machine, etc.) but it was indicated that the price offer, which was not a bit of a departure, could still rise if they found something else. (????) We indicated that we don’t consider this to be correct by the time they said Thursday the service colleague would definitely call. Of course, that didn't happen either. It turned out that the defect is not guaranteed, which we would not have had a problem with, if it has not been revealed after 1.5 months, until of course this machine has fallen out to us ... The loss of the guarantee was due to the replacement of the head, as we redesigned the machine , a Festool head was placed on it instead of the factory soft sponge head. The problem is not that they refuse a warranty repair, but that they don’t deal with the problem for a month and a half before they are thrown back and don’t bother them in the slightest. The wall sander was taken away by the courier on November 6, with a 1-day delivery, and the offer was received on December 22.

Large selection of professional consultants.

Very good business

Correct team. Unused, unopened material was taken back.

Good supply, reliable staff.