Infotech Ltd.

I bought a UV sterilizer for the pool from them. Inside the product, the glass cover was broken, which was revealed on the day of use because it became short-circuited. I signaled to them that by 8 days, after 10 phones, they were told they were sorry but they were no longer in stock, they were not being manufactured and the breakage was not being repaired. It has been acknowledged that it has been such that it can break when assembled or packaged. Of course, they distance themselves from the case along with the manufacturer because they think I have to prove that I didn’t break it. According to consumer protection, it is up to them to prove that they did not break it. So I sued them. Edit: meanwhile they are on a good journey, they are changing the device!

correct webshop, the complaint was handled without a duke

The phone was not picked up on several attempts. Or he was picked up, but no one intervened. Response from the owner: I would have liked to have tried your call again, and if I had been added, I would have been happy to change my rating to as high as 5 stars. But after such a jerk response, I will definitely spend my money at another company and I will recommend others to avoid this place from afar. Based on the other reviews, I’m not alone with that.

I ordered from them a week ago, tried to reach them by phone .... impossible ... If you want to talk about reality, you know that my order has not been delivered ... because they sat on the order for 1 week after being told by my phone call (which they wanted to pick up for the 150th time) that one of the products is out of stock and no longer available. so I canceled and elsewhere in the season I managed to process the order in a few days;) If they are unable to handle the high order number associated with the web store, they will need to switch levels. Thanks!

Yeah, of course. I watched the stock online for 2 weeks. I found what I needed. I checked the opening hours and went the next day. I saw online that it was just open until 5pm. By the time I get there it is written on the door that it is closed for xy (about 30 days). I watch online and write again that it is open until 5pm. Are they really playing with my time and money now?