Erste Bank fiók

Sometimes there may be hidden costs :-D When 1 customer gets 3 clerks, they are called after waiting up to 5 minutes :-)

The account manager is completely incompetent and unable to provide meaningful answers to simple questions. Along with all this, there is even a manager. We would have been interested in a final repayment, but to no avail ... He gave no answer and behaved with my mother !!!! If I know well, we are the customers, which means that it is 100% up to us to represent our interests and give us the right information we ask for. I can't accept that this could happen in a bank branch in 2019. I don't understand how a person who treats a client like this in such a position has such a lack of competence .... If I could give it 0 stars, I would have given it. Of course, I also pass on my complaint to the Erste Center.

Queuing takes several hours! There are few and they are working extremely slowly. It takes a simple complaint all day long ...