Aranybánya Hotel

Nice family motel and great sorroundings with an enjoyable but forgettable wellness section. Good location in the heart of the city. There are a few things to mention, you need to know when you visit. If you operate a wellness hotel it is not questionnable that you have AC in the room it should be quite standard these days. Well you do not have it here, if you are staying here any other season than summer, be prepared to make a decesion to be well cooked by the heat or get bitten by mosquitos if you risk opening the window during night just to sleep a bit. This poor young man at the hotel desk runs the reception during daytime, but has no idea whats going on. Why do i need to ask for directions where to have breakfast, lunch or dinner (fyi, at the other side of the road among the guesthouses). Have absolutely no idea about the booking made earlier, even the simpliest, but relevant informations was unable to be fetched from him. Surely we read the guide in the room but still one can understand my point. Tibibá is quite busy so he cannot be at all the place all the time. Breakfast was nice, the staff there was real kind nice and immediately tried to solve whatever came up. A+ for the ham and eggs and french toast, and for the coffee. Bed was comfy though, internet is at acceptable speed, however i do not understand how can you put your hotel computers, smart tvs and guest devices to the same network without isolating each endpoint (it is just a note for you if you read this). Drain was clogged in the shower so water took a half hour to go down the pipes, it is simply not maintained, just used. Towels was smelly. If you need to pay for the bathrobes i expect no stains, holes and torn parts. Even after the third replacement, then we gave up. This is not perfectionism, but a minimal expectation from the guests. I'd suggest you to take some time in your own apartments from time to time to reveal these and fix them. Hopefully you can gain some points that you can improve and guests will be more happy, but i read the other comments from 2015 on TripAdv. with the same problems, so i just believe you simply ignoring those. Unfortunately we are not planning to return here. Probably our expectations was higher than what we experienced. -sorry for the long post, stayed here 2020 summer-

Nice, clean, quiet.

We had a lot of fun. The kids loved the soccer field and the trampoline. The little one could even ride a pony over the weekend. The beds are very comfortable. We’ve been here several times already, but we always find a new excursion destination.

We were in the restaurant as an outside guest. We arrived after a day of hiking, hoping for a pleasant dinner. We sat at a table with 4 people. Two of them "managed" to get dinner on time, the other two arrived more than 45 minutes late after we inquired .... It was a big disappointment, unpleasant.

We spent a week at this wonderful hotel where the cleanliness of the rooms, the helpfulness of the staff and the owners are exemplary. We had a great time in the wellness area, the water temperature was excellent and the built-in experience elements were controlled by the staff as we pleased. The cuisine was excellent, we also gladly fulfilled our unique requests, which were accompanied by a varied selection of drinks. That’s how I imagine a real family-friendly hotel, where the guest really comes first. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as castles, chateaux, excellent hiking trails, mineral collection. We will definitely come back here again, we had a great time. Thank you for your hospitality!