Jász-Plasztik Autócentrum - Veszprém, Mercedes-Benz, KIA szalon és szerviz

Great friendly Mercedes service

Very friendly and helpful staff

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A mercedes szégyene ez a szerviz . Eljött a kötelező szerviz az s350-en és meg is érkeztem a megbeszélt időpontban . 2 en voltak előttem a munkafelvételnél . És innentől kezdődött a dolog körül belül egy óra volt mire át tudtam adni a kulcsokat . Az emberek stílusa alpári és lenéző kész vicc az egész nem tudom ők hol vagy mibe élnek de két méterrel a föld fölött járnak szerintük . Többet ide nem viszem inkább megyek messzebb .

I arrived 5-10 minutes before the date. Entering the salon, I headed to the work desk, the young man sitting there, unaware of the customers (not just me), also called a customer. His gaze kept us on, he repeatedly asked me at the start to call, neither our patience nor our apologies. When he hung up the phone, he scolded the customer on the phone for a trailer: "my pumpkin is out ..." At the information desk, the lady asked and one of the mercedes sales gentlemen could help with this. They were both redirected to the recruiter. So the car was taken for service with a delay of 30 minutes, the young man said, if they do the service but they can't install the winter tire because there is no time for it (which was in the trunk). Probably if you deal with the customers on time so the full tire would have been added and I wouldn't have to look for a tire yet. It was about 2 hours of service. I asked for a transfer invoice when I said h be kind to look at the bank or speak to a financial colleague, offended asked h if I can send a certificate. After that, another quarter of an hour passed, with more customers by the time he returned to the counter and all customers, including me, received their keys. When I got in the car, the car was still writing the service request and that the engine oil level was low, I went in and the lady colleague asked what the problem was, told the colleague h wipe it out, again the pickup boy, with a phone in his ear, did not say so much h follow or have asked for my patience, he pulled out of the salon, got into the car and started pushing the button on the dashboard of the car (which I could have solved with so much force) In the meantime, he continued his private call and even avoided eye contact with the client .... After resetting, he said goodbye. This dear gentleman was Balázs Csuti, I wouldn't think that customers deserve such treatment, I think not only of myself, but of any client waiting there. No matter what kind of car showroom you go to, or just a polar public, you don't want to take a kia, mercedes or lada for service or shopping, but I think it is appropriate to follow the basic rules of politeness in all areas ...