Total Wine & More

I love Total Wine. Great selection and great prices. As someone who doesn’t drink, going to the liquor store can be overwhelming when trying to get gifts for family/friends. But I can always find what I need. The only thing I don’t like about this location is the staff tend to ask “can I help you” a lot. I typically like to browse and look at options (I am very indecisive). However, staff would ask me every few min if they can “help me” and mention how long I had been their. Always stressed me so I know either order for pickup or go to another liquor store to browse.

The only issue that I've ever had was that during their recent renovation, they were relocating some of the product, and for some reason, the particular rum that I drink was oddly split: For several weeks, apparently the 1.75L size, which is what I usually get, had been moved to a new location, while the 750mL were still still left in the original spot. I got a different brand for a little while, but I asked one of the employees there, and he figured out what had happened and guided me to the right location.nnHonestly, that's my worst experience there. I've never had anyone greet me with anything other than a smile and an offer to help. Even if the employees are busy, they'll stop what they're doing and answer a question. The selection is great, the employees know their product, I don't know if prices in Texas are state-mandated like they are in some states, but I've never seen any kind of real difference in price between Total Wine and any other store I've been to. And when you add in their easy-to-use loyalty program, you get that five dollars off every so often and a free gift bag about as often as I need them, and that's a bonus that I haven't seen at any of the other stores around the area. Yeah, it's only something like a five dollar coupon for every hundred or two you spend or something like that, but it's still five dollars better than nothing.nnI'll be a regular customer there as long as they don't change things, and as long as I'm still drinking.nnThanks for all you do.

I really enjoyed it there. Staff was friendly and knowledgeable. I like that they enjoy and help you try new things if that's what you wanna do

These guys know their stuff. I've never regretted taking a recommendation from their sales staff.

Thank you for encouraging me to support local businesses with your policy of harassing customers. Brookshire's and Liberty Liquor will get all my business from now on. I'll never shop in another Total Wine again.