Gerai SAMSAT Gandaria City

Professional staffs

End of year queue is really long. I’m here to extend my SIM and I’ve queued for about 2 hours; I’ll probably finish by 2.5 hours or so. The place is cooled by AC, so it’s not too hot. You can also wait at the food court right next door which is convenient.nnService, if not for the long queue, goes pretty quick actually.

SIM A and C extension at Samsat Gancit outlets saves a lot of time. Come at 15:30 to submit a copy of ID card and driver's license. Then I just go to the mall and come back again at 17:00 to get the form and the queue number. At 17:30 I took a photo and immediately waited for a new SIM print. Thank you for the friendly and fast service ud83dudc4dud83cudffb

the service is good, but you cant help when there is just 1 counter against hundreds of applicants. the standard waiting, or service level is 15 minutes, this is simply unrealistic. the service is very good though.

I came in Saturday, about 50 people queueing and processing time is around 2 hours. At least this place open in saturday so good for working people. Access through east lobby, turn right to starbuck then go up 2 level via escalator. location is on Level 1.