Mitra Keluarga Surabaya

Good service for midle high level

This hospital has good facilities both medical and non medical. In medical matters, it has a specialist doctor's practice, laboratory, pharmacy as well as a place of stay and surgery.nWhile other things, it has a large parking space, vallet service, canteen and snack shop for families of patients who might need it. The atmosphete is excellent, clean, bright and spacious.

Have a very slow service time, even changing room from ICU to normal room takes more than 4 hours

Comfortable place, but very money oriented. My colleague came for vertigo problem, and the sign there saying that GP are available. He took the queue number and has to pay admin. Then after half an hour somebody inform that GP not available. So the patient has to move to Emergency unit, took queue again, and has to pay admin again. Double charge for one treatment.

great hospital