Petronas

Just like any other Petronas Station. Has all it takes to be one.

I would like to share my bad experience here for sharing and improvement. Petronas batu 7 is one of my favourite place. Almost 3 times a week I refill my fuel here and buy drinks at mesra.totally love it.and the greetings I receive never fails me even though you didn't reply back their good morning they don't care.they will keep greet you without fail until today. But what makes me so disappointed was the lack of accountability from one of a lady staff in her mid 40's I guest who was a cashier at around 5:30pm on 13/3/2020. I gave her rm100. I ask her to punch rm20. She gave back rm80. No issues there. But when I fill in my tank, I didn't realize the fuel up till RM 26.90. I mean come on you will not stare at the meter.of course you will stare somewhere else or you pull the pin so you won't have to hold the gun like forever. So the pump attendant came to me and ask about how much I gave the cashier and how much she gave me back.its all correct. So the pump attendant ask me to explain to the cashier.I said should I explain everything when it is not my fault. She ask me to go to the counter and force me to pay rm6.90. I query, this is not even my fault. Who ask you to punch rm30. You expect me to stare at the screen ka. Of course you didn't realize it. She still force me to pay rm6.90 which I reluctantly still paid today. I ask the pump attendant , it was not my fault but the cashier force me to pay.I don't like this and this ain't right. Its not about the money.its about accountabilty. The cashier made mistake and I have to pay for it. Who ask you to treat your customer like that. Please LA. Sikkan aku kenak bayar atas kesalahan nya. Tolong jangan rude. Aku harap the branch manager teach nya empun staff how to handle conflict. This is not the way to treat customer.mun rm6.90 aku boleh tutup mata.mun rm69 nya paksa aku byr aku tunggah manager nya terus.

You can get your daily need here...Almost

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