Rumah Sakit Otak DR. Drs. M. Hatta Bukittinggi ( RS. Stroke Nasional Bukittinggi/ RSUP Bukittinggi )

The laboratory staff is very incompetent, I swab at the Bukittinggi brain hospital, but when taking the results, the process was long and out of order, many people took their swabs after I was called, so that it was detrimental to people who came early,nPlease evaluate again, thank you

Friendly service, basically good, there is only one suggestion, especially during this pandemic, when I took my brother to do a rapid antigen test here, how come the sampling was done in an open space in a car park and surrounded by many people (patients waiting in line) who were not classified physical distancing. From this, it would be better, especially in the sampling room, which is dedicated where only the person taking the sample and the patient who is the sample, the minimum is a dividing separator between the people queuing and the place where the sample is taken. Thank you in advance

The rapid service is long and the people are slow and incompetent, please pay attention,nOr if you want a rapid test it's better at the airport

The service has been improved again, more responsive to complaints and problems in managing patient files