Brawijaya Hospital

The hospital service is good, the staff is friendly and very helpful, the administration process is fast and easy. For the examination process sooner or later depending on the number of patients, we happened to control yesterday and a few patients so the process was fast. It is a pity that the small parking area is small.

Ok

Free with Bpjs

Today is 06/02/2021. 08.30 approximately. I went to ugd kodam brawijaya to check for complaints of the digestive tract. That morning there were 1 doctor. 3 nurses. Initially explained about BPJs and initially it was fine. After that I was examined by dr. Rayi megasari daughter and 1 nurse. After being examined and injected. I was immediately resting there. Not long after, I was called by the nurse who injected me. For signed treatment and take a prescription. After that I was directed to the pharmacy to get medicine. I was not called for long. And explained about my medicine. After that the pharmacist staff gave me 1 filled white crackle bag. 2pc latex gloves. Drypad / base like 3pcs diapers. Syringe . And intravenous equipment along with intravenous fluids. I kept asking. What is this for? The staff is jwb. Yes, this is a substitute for the one you used. I am surprised. I don't use all of this. Only gloves. Syringes and injection drugs that I see clearly. The pharmacist truss seemed confused. And I was told to ask the nurse in front of the ugd area. I know a few pharmacists, but the phone is a nurse, if I'm walking towards him. Then. The nurse suddenly took my crackle which I haven't asked. Suddenly when I asked this, how come I brought it, he said, it was for the replacement I had used. The nurse was suddenly confused. Ohh, didn't this have another patient who was entrusted to the mother. Odd isn't it. I saw my recipe was written. Gloves 1/1 (used by doctors and nurses). 2 types of medicine (which I am really for). And drypad 1 (which I don't use). Naturally, I asked carefully. Why didn't I use this on the recipe paper. Then I asked again to the pharmacist. 3 pharmacists scramble to explain. And finally I was told to go back to the 3 nurses and 1 doctor. After that I suddenly got scolded for what he said. We have already helped this mother with a bpjs who is sick with gastritis which is not included in the BPJS so dyspepsa or something don't understand. (What do you mean try. Do bpjs choose the diseases they serve? ... what do I not understand. Suddenly 1 staff said angrily. Well, if that's the case, just change it to not using BPJs. I'm already getting angry and angry at the 3 nurses who 2 is also insolent. I remember his style and speech. I even recorded it. You 3 nurses I remember very well. Your words. I also said that I was a patient who complained. I said there were no other patients because for example there were patients who could not afford a drypad blah blah blah blah blah blah blah. Why is it that drypad is on my paper. Tell me if I was told to help me buy a drypad. But there is no way like that .. just know the bad service. if you need to fire it .. guess what grtis bpjs. Don't be late to pay bpjs. Do not object to working there as if you have the hospital. You are the health worker who is paid for not volunteering. No apologies. Even grumbling. Instead, I am sorry because I said I had been helped. And I am thankful there for helped. Yes, I paid k ok you insolent. . Gossip work gathered. You don't know the difficulty of being a patient like that. By the way, old mothers are stupid. I record what you say. Remember that !!! Bad service at 3 nurses this morning. And 1 dr. Whom.

The nurse in the internal political tension department is very, very unfriendly, we are definitely going to the hospital because we are sick, we also use BPJs to pay, but if talking to the patient is not comfortable, please ask the hospital to reprimand the nurse.