Nando's Taunton

Always great food and staff are always friendly and helpful. Remember your Nando's card for free chicken rewards and always go for the bottomless drinks so you can refill whenever!!nnThey have ground floor seating and upstairs too where the toilets are located. They also have a lift for accessible use but not sure I have ever seen the upstairs used for seating though.nnThe current COVID QR code virtual queue told me 40 min wait so I went shopping then said table ready 2 minutes after so not sure if the timings work correctly.

Great food.nI would like to take the time to thanknRachel a lot. She welcomed us and made us feel safe. She explained all the new regulations and talked us through them. Great service.

Loved the food and staff so good during this current crisis

Shocking customer service, rude staff don’t waste time or money.

The food was great, however the service and wait was a joke. We had the wrong food brought to our table twice, given there was only 6 tables sat downstairs, shouldn't be hard to work out who's order was for which table. One member of staff was flying around the floor dealing with takeaways and deliveroo drivers, to the point that one other member staff was nearly sent flying. Having all the takeaway collection customers and delivery driver literally stood over our table whilst eating was off putting as well. We had over an hour wait for our mains, in which time 20+ deliveries were sent to the front of the restaurant to be delivered. More focus seemed to be on that than the customers in the restaurant. A couple of male members of staff were helpful and apologetic, but wasn't really enough to make up for the wait, the confusion and uncomfortable experience. Food was however the same as usual in Nandos, tasty, when we eventually got to eat it. ud83dude44