Rumah Sakit Universitas Airlangga (RS UNAIR)

The buildings are divided into several buildings and it was such a confusing experience. Actually I just want to check on a general clinic, and I entered the main clinic building. However, the 1st officer at that building said that the general practitioners are only in the emergency, he asked me to go to the ER.nnWhen I got to ER, the officer declined me because I wasn't in any state of emergency. Then she ordered me to go to the 3rd building. Then I went to the 3rd building, finally got my way to register my self, but then, it turned out that only specialist are available in that building. So I said yes to any specialist which they suggest.nnBut then, the doctor took such a looooong time to come. The schedule was supposed to be 9am, but I had to wait 1.5 hours! The doctor only check my lungs from the back, not even check my tingling throat which was the main problem here! Then I got an advice to took an X-Ray, but again, in a different building!! The 1st building that I came. After x-ray, I need to check the result to the 3rd building!! Imagine the patient who's in a bad condition, sure he/she would not survive!nnThen, I got back to the 3rd building at the MCU counter I supposed to check my x-ray result. However, no admin was present at the counter! They said, she's buying a lunch now. Wow! It was not until 12, and the break time was not stated in the counter as well. Moreover this is the 1st time I knew there such a hospital with empty counter. I need to wait longer, and longer. They had their lunch, I'm sick and had no food in my hand! Geez!nnPS: the parking lot is also a bit of an issue.

This hospital is so great and very helpful.

This hospital is owned by Airlangga University, but it was managed so profesional.nComplete facility, clean and helpfull staff

Type B

Clean n Clear