VFS Benoa Square

Their details are not updated and state they are open everyday from 8am - 4pm (although they write 0.400) They send an email to state to come and pick up the passport during the designate passport collection times. But they are not open at those times. They need to update their information or include new information in the email they send.

The visa was issued with a wrong date, when we told and showed this to the staff on duty they asked us to email direct to the VFS office in Jkt or Kul?nWe did email and didn't get a reply so we called the embassy and asked us to email the to VFS office again. We were so frustrated dealing with these people as were pingpong-ed. We made so many calls to the embassy and VFS office for 3 days in a row and they simply asked us to come to Jakarta to fix the mistake they made. They didn't do their job right, the VFS staff in Bali didn't want to handle and help the customer with the problem they made. Very poor and bad customer service !! Very disappointing !!

Well was very quite fast service as long as complitly document. Good job. Saturday close info by security

The staff are helpful, kind and polite. Unfortunately i can't post any photo's here since it forbidden by the security

Been here 3x for my visa thingy :) staff was nice and very helpful. Never dissapointed with VFS service