Bni Gedangan

The service is great, the officers are friendly and welcoming, but the quality needs to be improved, such as a private bank like BCA whose service and friendliness of all employees to customers is truly extraordinary, worthy of being emulated and exemplary so that BNI is better and more advanced.

Very good service. Take the initiative to confirm to the central branch the problems that have occurred to the customer. Gomawo

The CS only opens 2, it's really taking a long time, bro, if the teller has no problem. From 8 o'clock to open a new account, it will be done at 12. My suggestion is that other than for pre-work needs, just arrive at 10 am, the queue has broken down.nnUnless you really want morning, it's better early in the morning, during covid the opening hours change to 09:00, I arrived at 8 o & amp; # 39; clock already got queue no 9.nnIn my opinion, the staff has performed optimally, it's not too slow, but the number of CS personnel is too small.nIf you go to the teller, it's better for lunch hours. quietnAs long as I do pre-work, I have to be in the morning because there is a quota per day.

The customer service officer who serves customers every time, he always plays on the cellphone, and plays on the cellphone for a long time ud83dude21 That makes CS service slow & how to serve it with jutek

Worse, being played by the security guard ... wanted to take the morning ticket, the queue was empty instead he was told to return without bringing a book (even though using atm without a book) back and forth waiting in line a lot of waiting ... please we have work too