Bank Mandiri - KCP Surabaya Margorejo

Slow in service

Honest judgment. The long queue has gathered a lot of people, the queue should have been accelerated with a teller / fast service so that not many people gathered to wait. The security officer here is not friendly, asked not to answer, instead the road goes off

Really bad.nChange ATM to Chip the line is half a day.nGeez ... really bad.nThe stand-by CS is limited, you can see that only 4 CS desks enter the office,nMy advice, try being able to queue online.nSo, customers who want to change their ATM to Chip can take the queue from their home / office, without waiting long.

The security guard is fierce, pretentious, as far as I know, before the pandemic in Mas, the mas was friendly and polite, the best, now it's bad.

Slow, very very slow service. From queue number 5 to queue number 7 wait for more than 1 hour.