Siloam Hospitals Mampang

Tried to call this hospital for covid isolation room but this Hospital never ever answer the phone. Poor services in this pandemic. Please standby answer the urgent call

24 hours ?? ..nope..no one picked up the phone...many times tried but useless.

For a new hospital that was set up to care for covid-19 patients, I couldn't have received better care than here. The in-house doctors and nurses are very helpful amidst all the pandemic confusion that happens in the world.nnCommunications is key, and patients must understand that they are entitled to get information and data on the conditions, such as Lab Results, CT scan and other data. Just need to ask for it. The medical team in my TIRZA Ward was always very helpful in providing all those information during my 17 days of hospitalization.nnAlso need to note that the doctors and nurses are in full protective gears, including wearing 2-3 layers of latex gloves. This means that it's more difficult for them to work on patients, especially for tasks that require touch (such as looking for patients veins or arteries, IV related tasks). These difficulties are manageable when patient communicates with them and discuss to find better solution. I did this and early discomforts from the needles and IV hassles soon became very minimal.nnThe hospital admin team was also easy to contact thru Whatsapp for any non medical questions such as billings and other administrative matters.nnFood from hospital catering was surprisingly good, but after 10 days I was consuming more food from outside. Food deliveries from family and friends, or from Gofood or Grabfood could easily make it up into my isolation room.nnBathroom and room was always clean. I wish there was a small fridge in the room to store drinks and food. Cold citrusie drinks was actually very nice and refreshing when I still had Anosmia.

Please respect your patient's SIMPLE wishes dumbo

Good