Kids Quest at Boulder Station Hotel & Casino

If I could give 0 stars I would I was literally charged full hr price for my daughter when she had a accident (pee) they didn’t have clothes her size she didn’t even stay the hr checked her in at 9:58pm checked her out at 10:22pm not even the hr unbelievable thankfully I wasn’t doing work matter but If I was this would of screwed over a working parent they just took my money easy like that checked in 4 kids under the age of 5 yrs old I do not recommend this kids quest at all avoid it at all costs !

I absolutely love this Kids Quest location! The teachers and receptionists are always very nice and helpful. One of the last times we visited the location, they even provided clean underwear and pants for my little one because he had an accident. I always love bringing my kid and I trust the staff to take a good care of my son.

DO NOT BRING YOUR KIDS HERE!!!! We were told my son could not be in the toddler room because he was two and a half. That he had to be in the room with 12 year olds, but were vehemently assured that he would have eyes on him at all times. When we came over to check on him, the one attendant in sight had her back to about ten kids and my son was about to fall off a four foot high counter face first. We had to yell at her to go retrieve him. When we pointed out it was a problem she ran to get the supervisor, leaving all the kids alone. The supervisor excused it saying that there are a few workers and many kids, my son is not special and cannot have eyes on him at all times. The whole time, three workers were at the counter yelling at me, and none of the children were being watched. I had to tell them that the supervisor should be able to handle it by herself, they need to get back to work before the same thing happens to another child. The whole time they kept changing their stories and excuses. Even the security guard heard what they were saying and thought it was ridiculous. When we got to the room to change my son into his pajamas, he was covered in large scratches, red marks, and bruises. He said a girl and lady hurt him through his tears. Everyone refused to tell me what happened to my child, no one got reprimanded for it, corporate refused to return my phone calls, and we are not able to return to the Kids Quest, which was our whole reason for choosing this hotel. The “supervisor” was ghetto white trash. If I could leave zero stars, I would.nI have zero phone calls, zero messages from them. I left corporate a voicemail the same night it happened, yet they say they have no record of it. They are also trying to say my child was causing issues now that it has come to light he was not being watched. The trashy supervisor from that night has tried to reply to my review with the same trash she got away with the night of the incident. They are trying to cover their rear ends and put the blame on the child instead of accepting responsibility for their neglect, which proves they should not be allowed to supervise children.nTheir argument is also that they do background checks. That doesn’t show the character of a person or what they are capable of. You can go your whole life doing something wrong and not get caught. You can also be neglectful and not watch the children you are supposed to, because you haven’t been caught. A clear background check just proves you haven’t gotten caught yet.

My lil grace loves this kids quest, can't wait til she can come and play again

The baby sitters are the best my kids loves them specially Thalia and Estefany.