kantor BANK BANTEN PUSAT

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I am very disappointed, this is the first time I am a bank customer, and I am willing to take my own money, the reason is that the money has run out, the bank has never run out of money?

the pride bank of attackers offering

Mbanking why the error and when will it be able to function again, please pay attention to the relevant parties. Problem I can't transfer or check the balance, it really affects my small business ... thank you

Wow. Below we will know how to contact Bank Banten:nncontact usnHead Office Address of PT. Banten Regional Development Bank, TbknnNon Operational Head OfficenJl. Sudirman Lingkungan Kemang, Ruko Sembilan No. 04, 05 & 06nSumur Pecung Village, Serang District, BantennTel. 0254 - 7917346nnOperational HeadquartersnJl. Fatmawati Hospital No. 12nGandaria Utara Village, Kebayoran Baru DistrictnSouth Jakarta 12140nTel. 021 - 7234666nFax 021 - 7235212nnMechanism for Submitting Complaints to Bank BantennCustomers or their representatives can submit Information, Suggestions and Complaints to Bank Banten through:nOrally it can be delivered to Customer Service via telephone in all branch offices *)nIn writing which is submitted by:nSigned the nearest Bank Banten Branch Office *)nVia email: corporate.secretary [at] bankbanten.co.idnMake an official letter addressed to the Bank Banten Branch Office or to the Company Secretariat at the address:nJl. Sudirman Lingkungan Kemang, Ruko Sembilan No. 04, 05 & 06, Sumur Pecung Village, Serang District, Bantenn*) Address and contact numbers are available on the Bank Banten website in the Profile section - Office NetworknnProcedures for Complaints on Customer Financial Problems at Bank BantennWho can make a complaint?nEvery service user who conducts financial transactions at Bank Banten, whether he has an account or does not have an account.nHow to Submit Complaints Customers can submit complaints verbally or in writing. Customer will receive proof of complaint.nOral Complaints If a customer submits a complaint orally, the customer complaint will be handled and resolved within 2 (two) working days by Bank Banten. The customer must fill out and sign the Customer Complaint form and attach the following documents:nCustomer identity (original)nPhotocopy / copy of complaint supporting documents / proof of transactionnWritten Complaints For submitting written complaints, customers need to complete the complaint submitted with adequate supporting documents, such as:nPhotocopy (according to original) identity of the account opening and / or its representatives.nPhotocopy / copy of complaint supporting documents / proof of transactionnPower of Attorney from the represented customer (additional document for the customer's representative).nCustomer complaints submitted in writing will be resolved by Bank Banten within 20 (twenty) working days and can be extended up to the next 20 (twenty) working days in the event of certain conditions. The customer will inform the customer about the extension of the period for resolving the complaint.nIn order for customer complaints to be immediately resolved by Bank Banten, customers need to pay attention to the following matters:nDetermine the core of the problem to be complained.nPrepare supporting documents for the issues to be complained of.nKeep the original documents that the customer has and submit them to Bank Banten a copy of the document together with the submission of a written complaint.nSave Customer Complaints provided by Bank Banten and use a copy of the proof of the complaint to find out the status of customer complaint settlement.nIf the customer is not satisfied with the resolution submitted by Bank Banten, the customer can continue efforts to resolve the complaint through settlement facilitation through:nBank Indonesia (BI) specifically for complaints related to payment system services.nComplaints orally are submitted via the Bank Banten Call Center 1500 410nComplaints in writing / letter via:nConsumers who are domiciled or residing in the areas of DKI Jakarta, Bekasi Regency / City, Bogor Regency / City, Karawang Regency, and Depok City are submitted to:nPayment System Policy and Supervision DepartmentnBank Indonesia Office Complex, Building D, 5th Floor Jalan M.H. Thamrin No.2, Jakarta 10350;