McQueens Flower Shop Online

Would NEVER order through them- terrible service!nWe ordered a large bouquet to be delivered by way of a surprise to London family & were assured that these flowers would arrive by 6pm on the delivery date. The flowers NEVER ARRIVED & WE had to chase the company up ourselves & demand an explanation. They responded that there had been a delivery issue and offered to refund (which they did do).They also offer to send a new small complimentary bouquet to redress. We reluctantly accepted this gesture but AGAIN even this secondary bouquet WAS NEVER DELIVERED. The company delivery process is a complete shamble. Save yourself the headache & disappointment and avoid ordering delivery flowers with this company.

Used them for Mother’s Day after a trip to Claridges to remind my mum of our great experience...nnFirst year great; second year flowers arrived looking worse for wear and died within 2 days! Very disappointed I emailed a number of times for support, I was completely ignored! breathtaking arrogance and zero aftercare service, really disappointing and unnecessary, a simple reply and apology would have sufficed.

I asked for some beautiful blue hydrangeas ... but something very different came to my house from what they teach in the catalog ... it's the only thing that I dislike ...

You pay for what you get and while not the least expensive, these must be some of the best flowers in London! The people who work there clearly love their job and were incredibly helpful in assisting me to choose the perfect flowers and arrange for their delivery. Have recommended McQueens to friends and will definitely be going back.

I bought roses for my wife. Nice business, friendly staff